Your mission
About the Role
You'll be at the forefront of our CRM initiatives, steering and implementing projects that optimize customer journey management and automate marketing and sales processes. Your expertise will be instrumental in segmenting our customer base, allowing us to invest more in automated touchpoints through email, WhatsApp, and push notifications.
About the Team
You'll play a significant role at Les Lunes in promoting the brand's mission, values, and products. Our main focuses are on resource-efficient production, stylish elegance, and feeling comfortable in your own skin. We offer the softest fabrics in the world, which will make you look amazing and feel great in our products!
As a member of our Growth Team, you can actively contribute to the successful growth of our company and make our products accessible to a wider audience.
Your areas of knowledge and expertise
Planning and implementing projects in marketing automation (flows for e-mail, WhatsApp, and push notifications).
Working with Klaviyo and our App System to plan segmentation, flows, and automated customer touchpoints.
Collaborating with our campaign team to develop proposals for the evolution of the customer journey.
Creating measures to increase customer retention and up-and-cross-selling.
Being responsible for the implementation of landing pages the creation of automated reports and the derivation of optimization measures.
Why us?
Cross-Functional Collaboration: Collaborate closely with diverse teams, from product to sales, as you integrate CRM practices, fostering a holistic and cohesive approach.
Dynamic Environment: Thrive in a fast-paced and evolving fashion start-up environment, where your contributions directly shape the trajectory of the company.
Flexibility and Balance: Experience the best of both worlds with a hybrid work model, including the option for remote work, promoting a healthy work-life balance.
Continuous Growth: Elevate your expertise through our regular constructive feedback loop, ensuring your skills flourish and evolve throughout your journey at Les Lunes.
Vibrant Workspace: Revel in our beautiful Berlin office, set in the heart of the city, where monthly team events and Wednesday social lunches create a harmonious and international work environment.
Perks & Freebies: Enjoy the thrill of each new product launch with complimentary Les Lunes items! We love to share the joy with our dedicated team members.
We encourage candidates of all backgrounds, experiences, and perspectives to apply. At Les Lunes, diversity and inclusivity are core values, and we welcome individuals who share our commitment to responsible fashion.
If you have any inquiries regarding the position and its application process, please feel free to reach out to us via email at HR@leslunes.de
About us
We are Les Lunes, a fast-growing fashion start up from Berlin. As a D2C eCommerce brand with a focus on social media, we are reaching millions of women in Europe every month.
We believe women should not have to compromise between looking good, feeling good and doing good. That is why we produce iconic, long-lasting styles from sustainable raw materials. We have had enough of the throwaway mentality and take responsibility as a fashion brand - and wear it visibly with a clear message: Breaking up with Fashion.
We don't produce fast fashion trends; we create a positive attitude towards life for women who buy fashion consciously and with a good conscience. If that sounds interesting to you and you want to be part of this movement, apply to join our team.
